TRANSPORT CARRIER SOLUTIONS

US DOT #  3080394  /   MC #  066364
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Phone:  (954) 757-4066

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(954) 757-4066
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www.transportcarriersolutions.com
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Open Transport
Run & Drive Fully Operating
Personal Items & Spare Parts
 Enclosed Transport
INOP Winch Load
 Carrier's Insurance Coverage
Intermodal Transport
INOP Fork Lift Load
Carrier Credentials
Tow Away
Auction Yards
Bill of Lading
Drive Away
Ports / TWIC
Timing Pick Up & Delivery
Transfer Stations
Limited Access
Terms & Conditions
Vehicle Prep
Military & Veterans
  Our Payment Process
Open Transport
A variety of common trailering options are used, including single and multiple (up to 10 car), single and double deck trailers.  These can include standard automotive, specialty, and heavy equipment hauling flatbeds, rollbacks, step decks and wedge trailers.  Although your vehicle is exposed to the elements during transit, open transport is the lowest cost and most commonly used transport method.  Most new car dealerships transport nearly all their inventory using open transport carriers.  Open Transport carriers require a minimum vehicle ground clearance of 4.0 inches, otherwise, specialized Enclosed carrier transport is required.  Also, multi-deck haulers, which are the most common, require that the vehicle overall actual height is less than 7.0 feet tall.  If not, the vehicle must be transported using flat bed or single deck, open transport carriers, with an appropriate rate premium.
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Enclosed Transport
Specialized, fully enclosed trailers are used, including single and multiple vehicle options in both single deck and double deck configurations.  Your vehicle is fully protected from the elements and these specialized trailers can accommodate the low ground clearance of modified or high-performance vehicles.  Enclosed Transport is one of the most expensive methods to transport vehicles and customers can expect significant premiums to impact rates.  Depending on current demand, locations and transit routing, enclosed transport can be as much as twice the cost of standard open transport rates.
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Intermodal Transport
Intermodal transport uses specialized Rail or Shipping Containers to move your vehicle.  These containers are specifically designed to move automotive vehicles.  Intermodal Transport usually includes a vehicle transfer from the origin pick up location to the intermodal transfer loading station and the same at the destination drop off location, for door to door service.  Lower rates are possible if the customer can deliver or pick up the vehicle from the shipping company’s transfer yard at the port or rail terminal.  Local, short haul pick ups and drop offs are performed using carrier contracted open transporters but the majority of your transit mileage is in fully enclosed containers.  Intermodal is a viable option for coast to coast moves, protecting your vehicle in a fully enclosed container for most of the trip and at rates just slightly higher than regular open transport.
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Tow Away
Your vehicle is moved using a common or standard tow truck, with vehicle not fully off the ground (does not include flatbed tilt back carriers). TransportCarrierSolutions does NOT engage or broker towing services, unless it is necessary last resort, as part of a two-part transfer and ONLY if preapproved by the customer.
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Drive Away
Your vehicle is moved by a professional, licensed, insured driver who drives your vehicle from origin to destination. TransportCarrierSolutions does NOT engage or broker any drive away services or providers.
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Transfer Stations
All of our transport services are door to door unless specifically required, communicated to, and approved by our customers prior to transit.  A Transfer Station is a holding yard where your vehicle may or may not be off loaded and stored temporarily, before it continues to the delivery destination.  Typically transfer stations are used by intermodal rail or port container shipments to move vehicles to or from shipping or rail yards to the short haul local destinations.  Some larger cross-country carriers also use transfer stations where an additional driver or driver team or tractor is swapped with the initial service, to continue the vehicles or trailer on its required routing.  In these cases, transfers are included in your estimated transit time.  Occasionally a customer may need a vehicle held until they are ready to receive it at the destination.  This is only available using a transfer station or holding yard, is not common practice, and may incur additional storage fees with the carrier.

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Vehicle Preparation
Secure or remove any loose parts or specialty items (ground effects, spoilers, extra lights, wide mirrors and lower or, remove antenna if possible).  Confirm that vehicle is Fully Operational, Runs, Drives & Starts under it own power, tires all hold air and has at least one set of keys. Repair or seal any tears or open seams on convertible or soft tops to prevent fast moving air from causing further damage. Insure the radiator has adequate levels of antifreeze.  The battery should be secure, have no leaks, and fluids should be low enough to allow expansion. Leave roughly 1⁄4 to 1⁄2 of a tank of gas in the vehicle.  Make sure your vehicle has no leaks and is clean enough to allow an accurate pick up inspection.  Other than bill of lading, pickup & drop off inspections and carrier dispatch sheets, no added paper work needs to accompany the vehicle.  Signature on the Bill of Lading shall be evidence that your vehicle has been delivered satisfactorily and damage free.  The carrier’s insurance covers your vehicle during transit. If you send added paperwork for the receiver, please secure it in the glove box.  Fully Running / Fully Operational – most common condition of vehicles shipped.  Vehicle must have key, can start on its own power, be fully operational, have all 4 tires that hold air and is fully drivable.  Vehicles that do not start on their own power (require a jump start) should be considered Inoperable or carrier may assess additional surcharges.
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​​Run & Drive, Fully Operating Vehicle
The most common condition of vehicles shipped.   Vehicle must have at least one set of keys, start on its own power, be fully operational, have all 4 tires that hold air and be fully operating and drivable.  Vehicle must be road worthy, all exterior body and undercarriage intact and secure and no leaking fluids.  Vehicles that do not start on their own power (require a jump start) should be considered Inoperable or carrier may assess additional surcharges.   Customer may be liable for any damage caused to carrier's equipment or any other vehicles as a result of any leaking fluids or loose items.
Winch Load Inoperable (Not Running)
Inoperable vehicles are also fairly common.  "INOP" vehicles must have a key, roll freely, be able to steer, have working brakes or working emergency or hand brake, have all exterior body components secure to vehicle and all 4 tires must hold air.  These criteria are required for safely winch loading and unloading of the vehicle.   These conditions protect your vehicle, other vehicles and the carrier's trailer equipment from any damage.  Any variations may result in the carrier’s refusal to pick up the vehicle or in additional surcharges (such as for having to air tires or jump start the vehicle).  Please note that Inoperable Fork Load are vehicles that do not meet regular inoperable winch load criteria require a fork lift to load and unload the vehicle. This is common for salvage yards and auction locations. Usually auction or business locations will provide fork lift loading or unloading, however, customer also needs to arrange or confirm that the opposite end of the shipment will have fork lift loading or unloading capability. TransportCarrierSolutions does NOT provide fork lift services and the cost, coordination and any potential damages are the customer’s responsibility.
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Fork Lift Load Inoperable (Not Running)
Vehicles which do not meet Winch Load roll, brake, steer, tires hold air and at least one set of keys criteria may require customer to arrange for a Fork Lift service to load vehicle at pick up and off load vehicle at delivery.  Many auction houses will provide this service at thier location, but may charge customer a seperate fee.  Customer is repsonsible to make arrangements for any Fork Lift services that may be required.  Neither TransportCarrierSolutions nor the asisgned Carrrier is liable for any damages during and related to Fork Lift loading and unloading performed on by the customer or by the customer's representative.

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Auctions
All pick ups and drop off at auction yards require customers to provide broker and assigned carrier with accurate valid documentation credentials so that their vehicle(s) may be released or received on the customer’s behalf.  Copart Auctions require a valid buyer number and lot number for each vehicle.  IAA - Insurance Auto Auctions require a valid buyer number and stock number for each vehicle.  Manheim Auctions and Other Auction Houses require the carrier to have a printed copy of their gate pass for each vehicle.  Additionally, other auction locations may have their own specific requirements or have the customer provide a signed release document stating that customer “authorizes and approves the release of said vehicle(s) to TransportCarrierSolutions or it’s assigns” so that your vehicle will be released to the assigned transport carrier.

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Ports
All pick ups and drop offs at port locations require carriers to have pre-issued TWIC card.  The Transportation Worker Identification Credential is a TSA and US Coast Guard required clearance card to allow unescorted access to secure areas of port facilities.  To obtain a TWIC, an individual must provide biographic and biometric information, sit for a digital ID photograph and successfully pass a security threat assessment by the TSA.  NOT all carriers have TWIC cards or access to port facilities.

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Limited Access and Alternate Locations
As a transport broker, we work with thousands of carriers across the country, to get your vehicle shipped in the most expedient manner.  carriers can range from single, small-business, owner-operators to large national transport organizations, the type of carrier hauling equipment assigned to move your vehicle can  vary.  IF your pick up or drop off location is in a tight, restricted access, limited access, un-improved roadway or any area that would pose a danger or maneuverability issue to the carrier, it may be necessary to coordinate pick up and or drop off at a nearby open parking area.  It is common practice to make use of local malls, big box stores, shopping centers or other venues where there is sufficient open space, to meet the carrier’s truck and driver for loading and / or unloading. Under no circumstances will carriers violate nor be expected to violate any federal, state or local laws or posted restrictions governing their operations.  Additionally, limitations on pick up or delivery hours at businesses, auctions, dealerships, repair shops, storage facilities or customer work or travel hours and timing may cause delays in pick up of your vehicle.  Once the carrier has your vehicle loaded, delivery of your vehicle can NOT be delayed by the customer or the carrier may assess additonal fees or NOT deliver your vehicle.  You don't have to be present at pick up or drop off if you can have a trusted adult meet the carrier, have payment if applicable and sign the appropriate paperwork on your behalf.

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Military Active Duty, Family & Veterans
As a veteran owned and managed company, TransportCarrierSolutions is pleased to honor the service of our active duty and veteran, service members and families.  WE ARE WORKING ON GETTING Our Get a Quote page TO include a military ID.me - verify with Troop ID link, so that serving military and veterans can be validated.  UNTIL THIS IS ACTIVE, PLEASE BE SURE TO LET US KNOW IF YOU ARE SERVING MILITARY OR A MILITARY VETERAN. We always strive to extend our lowest possible pricing and best possible services to all fellow active duty service members, their families and veterans.

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Personal Items & Spare Parts
Up to 100 lbs maximum, of personal items, may be secured in the trunk or back seat of each vehicle, at no added cost.  Intent to include personal belongings in your vehicle must be clearly communicated prior to order booking.  All windows and both front seats must be clear.  Excess weight, restricted views or unsafe conditions may result in carrier refusal to pick up vehicle and/or additional fees.  Vehicle parts or spare parts, that are not part of the actual, normally attached, vehicle’s stock equipment, are considered spare parts or personal belongings.  Carrier insurance does NOT cover personal items in your vehicle.  Do not ship valuables or heavy or bulky items in your vehicle.  Carrier's must contend with Federal and State weigh station regulations and any excess weight over 100 lbs can cause significant carrier delays at these facilities, require time consuming enforcement inspections and / or result in carrier fines and citations.  For numerous safety, time, regulation and cost reasons, you can not use your vehicle as a "shipping container."

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Carrier Insurance
We ONLY work with pre-screened carriers who maintain documentation of valid licensing and active FMCSA mandated insurance.  Carrier’s insurance is included in your rates.  The Federal Motor Carriers Safety Administration (FMCSA) required carrier’s insurance covers your stock vehicle during transport.  It does NOT cover personal belongings or any vehicle modifications or customizations.  We have access thru the FMCSA to verify valid, active coverage.  Policy limits vary but are generally at least $100,000 per vehicle or more, usually $250,000 to $750,000, and many carriers have $1 million or higher policies.  If damage occurs during transport, we will assist you in processing your claim against the carrier.  You should notify us immediately and the claim must be filed within 7 days of delivery.  You must be sure to document any damage on your carrier’s bill of lading and keep a copy of this documentation for any claim you seek against the carrier.  Your signature on the Bill of Lading shall be evidence that your vehicle was delivered satisfactorily and is damage free.

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Carrier Licensing & Credentials
Transport Carrier Solutions only works top-rated and verified, valid credentialed carriers.  We confirm carrier’s documentation packets and insurance using the Federal Motor Carrier’s Safety Administration.  We can also provide our customers with any assigned carrier’s proof of insurance, credentials and W-9 forms if needed.

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Bill of Lading & Intake Inspections
Your Bill of Lading is a legal document. Please be sure to keep a copy or record an image of the carrier’s bill of lading for your vehicle at delivery. Your signature on the Bill of Lading shall be evidence that your vehicle was delivered satisfactorily and is damage free. See carrier insurance for information regarding any damages to your vehicle. Additionally, your carrier should perform a vehicle intake inspection and complete a vehicle intake inspection sheet or report to be presented at delivery and as evidence of vehicle condition. The vehicle intake inspection sheet is similar to a car rental departure and return inspection sheet. Your vehicle should be clean enough to allow an accurate inspection. If you are present, at pick up of your vehicle, you will need to sign the vehicle intake inspection. If you are not present at pick up, it is implied that an adult over the age of 18, who turns the vehicle and keys over to the transport carrier, will need to sign the vehicle intake inspection sheet and will be doing so with your authorization and proxy.

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Timing of Pick Ups & Deliveries
Customers frequently have several questions regarding timing and how the process works for vehicle pick up and delivery scheduling. Please see the following:

  • Vehicle Pick Up Date Range: Common metropolitan and high-volume routes can often be picked up same or next day as ordered.  However, we do require at least a 3 day pick up window for weekdays and at least a 4 day pick up window if including weekend dates.  Remote locations, limited business hours, holiday schedules, certain vehicle or heavy equipment types and other factors may require expanded pick up window time frames.  We will always do our best to meet your specific pickup or drop off requests and we have a great track record of doing so.  Carrier availability, other stops within the carrier’s load, traffic, weather, construction areas, accidents, medical or family emergencies, carrier equipment breakdowns, weigh station delays, federally mandated maximum drive time compliance and other factors are beyond our control.

  • Pick Up and Delivery Appointments:  Once we have your carrier assigned with confirmed pick up date or date range, we will contact you to ensure everything meets with your approval and is ready to go.  The assigned carrier’s driver or dispatcher will then be in direct contact with you, using the number or numbers and contacts or alternate contacts you have provided and confirmed.  Carrier’s will generally provide you with a rough estimated time of arrival (ETA) that will be a few hours window or less.  It is general practice for the carrier’s company to contact you at least the evening before or sooner, if the pick up ETA is early or late morning of the following day.  For pick ups with ETA’s of mid-day, late afternoon or evening, the carrier’s company should contact you the morning of (at the latest) or sooner to provide an estimated arrival time.  Carriers can NOT be expected to meet specific hourly delivery times nor wait for extended periods of time or delays to pick ups or drop offs.  The best explanation would be do compare your vehicle pick up and drop off timing to a scheduled appointment with your local utilities or telecom service provider.  They will generally provide a roughly 3 to 4 hour window and at times, may be unable to arrive during that window to due uncontrollable circumstances.

  • Your Presence at Pick Up or Delivery:  You don’t have to be present at pick up or drop off, so long as an adult over the age of 18 can:  meet the carrier’s driver;  take possession of, or deliver the vehicle and keys to the carrier;  can make the appropriate payment to the carrier in cash, money order or certified check;  and is acting on your behalf and with your proxy.  It is always recommended to consider a back-up plan or alternate contact person should the unexpected occur.

  • Holidays, Weather and Other Factors:  Carrier availability can be limited during major holidays and holiday weekends.  Additionally, the period just prior to Christmas though just after New Year’s Day has many drivers taking extended time off to spend with family and a significant backlog of orders affecting carrier availability.  Pick up date ranges and transit times may or may not be affected during these periods. Additionally, bad weather, wildfires and other natural events may delay your pick up or shipment.  Please also be informed that numerous other delaying or preventive issues such as carrier availability, other stops within the carrier’s load and routing, traffic, construction areas, accidents, medical or family emergencies, carrier equipment breakdowns, weigh station delays, federally mandated maximum drive time compliance and other factors are beyond our control.

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Terms and Conditions
Please select the Terms & Conditions tab for our Terms and Conditions or download a printable version here.

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Our Payment Process
Your quoted transport price or open balance will be split into two separate payments.  The sum of these two payments will equal in total to your total quoted price or open balance.  Due to variations in orders, routing and carrier rates, we won’t know the actual split between these two payments until we have contracted your assigned carrier. Once we have your assigned carrier and confirmed the scheduling, we will start the payment process:

  • First Payment / Vehicle Pick-Up Reservation Fee This first part of your total fees is your vehicle pick up reservation fee and due to Transport Carrier Solutions.  It reserves your place with the assigned carrier and ensures your vehicle is picked up.  This payment is due at time of carrier assignment and must be paid before vehicle pick up.  Failure to pay the pick-up reservation fee may result in your carrier being cancelled, a cancelled carrier surcharge, or in your vehicle not being delivered until paid (in which case, the customer is responsible for any storage, surcharges or collection fees resulting from the non-payment).  The pick-up reservation fee will be invoiced electronically via email and can be paid securely online, using Visa, MasterCard, Discover or American Express credit, debit, prepaid or gift card OR via direct ACH transfer from your bank account.  The final balance remaining will be due to the carrier's driver at delivery and will be clearly shown and communicated with your reservation pick up invoice.

         Accepted Pick Up Reservation Fee Payments
         Paid Securely Online via Electronic Invoice

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  • Final Payment / Balance to Carrier in Cash or Certified Funds:  The final remaining balance of your fees will equal your open balance at order, less your vehicle pick-up reservation fee.  his amount will be clearly communicated to you with the first payment invoice.  he final balance payment will be due to the carrier’s driver in Cash, Money Order or Certified Cashier’s Check only.  oney order or certified check to be made payable to the carrier’s company.  o personal or commercial checks will be accepted.  arrier W-9 forms are available upon request. 

       Carrier Accepted Forms of Payment at Delivery 
       Cash | Money Order | Certified Cashier’s Check




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